Terms of Service & EULA

1. Introduction

Welcome to Plantagenet Profiles ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website https://www.plantagenetprofiles.com ("Site") and any products or services offered by us (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Who We Are

Plantagenet Profiles operates as a DBA (Doing Business As) under Matthews Media Works LLC, a Limited Liability Company registered in the United States. Matthews Media Works LLC is a legitimate US-based entity with over 20 years of expertise in media production, music production, and technology. We are committed to providing high-quality digital amp profiles designed for guitarists seeking precision and excellence in their tone. As a subsidiary of Matthews Media Works LLC, Plantagenet Profiles upholds a legacy of craftsmanship, innovation, and dedication to delivering professional-grade products.

3. Return and Refund Policy

Digital Products: All sales of digital products, including but not limited to amp profiles, packs, and bundles, are final. Due to the nature of digital downloads, we do not offer refunds.

Product Assurance: We are committed to ensuring that you receive the products you purchase. If you experience any issues, such as inability to download the product or corrupted files, please contact us at support@plantagenetprofiles.com. Upon verification of your purchase, we will provide a replacement copy of the affected product(s) via email.

4. End User License Agreement (EULA)

By purchasing and using Plantagenet Profiles’ digital products, you agree to the following terms:

License Grant: We grant you a non-exclusive, non-transferable license to use the purchased digital products for your personal or internal business purposes.

Installation and Use: To install and use our digital products, you must comply with any specific software or hardware requirements outlined with the product. These products are intended for use on supported devices and platforms only.

Restrictions: No Duplication or Sharing — you may not duplicate, share, distribute, or resell our digital products in any form. No Modification — modification, reverse engineering, or decompiling of the products is prohibited. Commercial Use — use of the products for commercial redistribution is not allowed without explicit written permission from Plantagenet Profiles.

Ownership: All rights, title, and interest in and to the digital products remain with Plantagenet Profiles and its licensors. This EULA does not grant you any ownership rights.

Termination: This license is effective until terminated. Plantagenet Profiles may terminate this license if you fail to comply with any terms herein. Upon termination, you must cease all use of the digital products and destroy all copies in your possession.

5. Privacy Policy

Who We Are: Plantagenet Profiles operates the website https://www.plantagenetprofiles.com. We are an online provider offering digital download content related to high-quality guitar amp profiles.

Payment Processing: We utilize third-party SaaS providers for payment processing, which act as our merchant of record. These providers handle all domestic and international payment processing, applicable taxation, and do not store or record your payment or personal details. Plantagenet Profiles does not retain any payment information.

Email Addresses: We capture email addresses solely for lead generation purposes. This allows us to inform interested customers about new products and sales opportunities. All email addresses are stored securely by our third-party SaaS providers. Plantagenet Profiles does not store or manage your email addresses directly.

Cookies: Our website uses cookies to enhance your browsing experience. These cookies are used for site functionality, analytics, and improving user experience. We do not use cookies for login purposes as there is no login functionality on Plantagenet Profiles.

Who We Share Your Data With: We use the data you provide solely to process your purchases and manage your interactions with our Services. We do not sell or share your personal data with third parties except as necessary to fulfill your orders (e.g., payment processors). All data handling is managed by our trusted SaaS providers.

Security of Your Data: We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy: Plantagenet Profiles reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact: If you have any questions or concerns about this Privacy Policy, please contact us at support@plantagenetprofiles.com.

6. Intellectual Property

All trademarks, product images, and brand names mentioned on this website are the intellectual property of their respective owners. They are used on this website solely for reference purposes and do not imply any endorsement, sponsorship, or affiliation with Plantagenet Profiles.

Plantagenet Profiles ensures that all digital products are original creations and do not infringe upon the intellectual property rights of any third parties. We do not utilize or incorporate any proprietary materials from third-party brands in our products unless explicitly authorized.

Users are prohibited from using our Services to infringe upon the rights of others. Plantagenet Profiles reserves the right to take appropriate legal action against any individual or entity that infringes upon the intellectual property rights of third parties through the use of our Services.

If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@plantagenetprofiles.com with the relevant details.

7. Limitation of Liability

Plantagenet Profiles shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our digital products or services. Our total liability to you for any claims arising out of your use of our services shall not exceed the amount you paid for the product in question.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in the United States for any disputes arising out of or relating to these Terms.

9. Indemnification

You agree to indemnify, defend, and hold harmless Plantagenet Profiles, Matthews Media Works LLC, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

10. Disclaimer of Warranties

Our Services and all information, products, and other content included in or accessible from our Services are provided "as is" and "as available," without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

12. Entire Agreement

These Terms constitute the entire agreement between you and Plantagenet Profiles regarding your use of our Services and supersede all prior agreements, understandings, and representations.

13. Dispute Resolution

Any disputes arising out of or related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in a mutually agreed-upon location within the United States. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

14. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

15. Changes to Terms of Service

Plantagenet Profiles reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these Terms periodically for any updates.

16. Contact Information

For any questions about these Terms of Service, please contact us at: Plantagenet Profiles, support@plantagenetprofiles.com.